Frequently Asked Questions

A typical fibreglass pool installation takes 2-4 weeks from excavation to completion, depending on site conditions and chosen features. Concrete pools require 6-10 weeks due to curing time. Weather conditions and council approval processes may affect timelines. We provide detailed project schedules during consultation.

Our team conducts thorough site assessments to plan the most efficient access route and minimise disruption to your property.

We offer a lifetime structural warranty on fibreglass pool shells, 25 years on gel-coat surface, and 10 years on equipment and plumbing. Concrete pools receive a 25-year structural warranty. All installation work is covered for 7 years. Warranties are transferable to new property owners and backed by industry insurance.

Most pool installations require building permits and safety inspections. We handle all permit applications, engineering certificates, and council liaison on your behalf. The approval process typically takes 2-4 weeks. Some heritage or environmentally sensitive areas may have additional requirements which we'll identify during initial consultation.

Average running costs are $800-1,500 annually for chemicals, electricity, and basic maintenance. Heated pools add $500-2,000 yearly. Energy-efficient equipment and automation can reduce costs by 30-50%. We provide detailed running cost estimates based on your specific pool size, equipment, and usage patterns.

Absolutely! While fibreglass pools come in set shapes, we can customise colours, entry steps, and add features like spas, water features, and lighting. Concrete pools offer unlimited shape customisation. We work with you to create a design that perfectly suits your space, lifestyle, and budget.

Australian law requires compliant pool fencing with self-closing, self-latching gates, and regular safety inspections. We include safety-compliant glass or aluminium fencing in our quotes. Additional safety features like pool covers, alarms, and safety ledges are available to enhance protection for your family.

Fibreglass pools typically range from $35,000-$65,000 installed, while concrete pools start from $50,000-$100,000+. Costs vary based on size, features, site conditions, and finishes. We provide detailed, fixed-price quotes with no hidden costs. Financing options are available to help spread the investment.

Regular maintenance includes water testing and balancing (weekly), skimming debris, cleaning filters, and vacuuming. Automated systems can handle most daily tasks. Professional servicing is recommended monthly. We offer comprehensive maintenance packages and training to help you keep your pool in perfect condition year-round.

Yes, pools can be built year-round in most Australian climates. Winter construction often offers advantages including shorter wait times, potential cost savings, and completion ready for summer. Extreme weather may cause brief delays, but modern construction techniques allow work to continue in most conditions.